Mailbag 1st November 2010

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Missing Sound Drivers

Careless Asks:

My friend has a Toshiba Laptop and the sound driver has disappeared it gave a message of ”No Audio Output Device is installed”, I used to download ”Uniblue” the software which allows us to download the missing device drivers but this time it doesn’t work . .

I get these same problems a lot with branded computers as some of the hardware in them requires specific drivers that can only be obtained from the manufacturers themselves, worry not these drivers are almost always on their website. Try going to Toshibas support site here or go to, once there you will be able to enter your laptop model number, then you will be presented with all the available drivers for your laptop model including the audio drivers.

Direct Download Links for Microsoft Office 2007 Suites and Applications

When you try to download any suite, application or edition release Microsoft Office 2007 retail products or Office 2K7 Enterprise edition installer setup file online, you will need to login with your Windows Live ID or Microsoft Passport account, and/or have to fill up profile information such as name, contact address, email address, phone number, company name and other personal details. However, all this order and checkout process to download the setup binaries of Office 2007 is just the requirement to obtain a free trial product key which valid for 60 days to evaluate Office 2007 program that has been downloaded.

If you just need the full standalone setup installer for Microsoft Office 2007 suites such as Office 2007 Enterprise and Office 2007 Professional, or redistributable setup package for individual Microsoft Office 2007 applications such as Office Groove 2007, Office OneNote 2007, Office Publisher 2007 and Office Visio 2007, and do not need the free-of-charge evaluation license or product key, you can skip the sign up step and download directly from Microsoft the full setup files which will install complete features and functionalities that the genuine perpetual purchased versions will get, if you can provide the installed Office program a genuine and legal product key and successfully activate it.

Office 2007 Direct Download Link:

Microsoft Office Enterprise 2007
Microsoft Office Professional 2007
Microsoft Office Small Business 2007
Microsoft Office Home and Student 2007
Microsoft Office Standard 2007
Microsoft Office Accounting Professional 2007
Microsoft Office Groove 2007
Microsoft Office OneNote 2007
Microsoft Office Publisher 2007
Microsoft Office Visio Professional 2007

If you own volume license agreement and VLK, you can download Office 2007 from Microsoft Volume Licensing Services site.

Microsoft Lifts Windows 7 Beta Download Limit

Microsoft has decided to lift the 2.5 million user limit they initially planned as a response to the release chaos on January 9. The announcement was posted yesterday on the The Windows Blog:

I know many of you have had issues with the Windows 7 Beta site over the last 24 hours. As you may have noticed the download site has been up and running smoothly since this morning. That said, we apologize for the inconvenience that it caused some of you.

Due to an enormous surge in demand, the download experience was not ideal so we listened and took the necessary steps to ensure a good experience. We have clearly heard that many of you want to check out the Windows 7 Beta and, as a result, we have decided remove the initial 2.5 million limit on the public beta for the next two weeks (thru January 24th). During that time you will have access to the beta even if the download number exceeds the 2.5 million unit limit.

Thank you for your enthusiasm, interest and willingness to beta test. It has been great to see the positive early reviews and feedback. As you know, this is a beta product. We are working hard to get Windows 7 ready and right. Your input is a critical part of that process. Thank you!

This means that everyone will be able to download the Windows 7 Beta and receive a product key in the process if he does so before January 24.

Interested users can head over to the download page where they can apply for a key and download the Windows 7 Beta.

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Windows 7 Beta Release Postponed

Yesterday was a very busy day for Microsoft. The first official download links for Windows 7 Beta releases started to appear on the Chinese Technet website. Some users, like Riso from the Windows 7 forum, managed to get their holds on the beta. They did receive the beta key and the ISO download. Others who got there minutes afterwards noticed that the site was serving pages slowly and that errors started to occur regularly. Many were able to fill out the form on the first page but got an error message when the download link and product key of Windows 7 were supposed to appear.

Other Microsoft websites began to include the link to the beta download of Windows 7 on their websites but it soon became obvious that all Microsoft servers were crumbling under the heavy load. Later that day the direct download links became known and users started to download the official releases but they still did not receive the keys.

Some users managed to grab a Windows 7 Beta key later that day but most did not succeed but were greeted with the following error message:

Thanks for your interest in the Windows 7 Beta. The volume has been phenomenal — we’re in the process of adding more servers to handle the demand. We’re sorry for the delay and we’ll re-post the Beta as soon as we can ensure a quality download experience.

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