How to grant Send As permission

May 13, 2009 in Exchange Server

“Send As” allows one user to send an email as though it came from another user. The recipient will not be given any indication that the email was composed by someone other than the stated sender.

“Send As” can only be granted by a system administrator. “Send on Behalf of” may be more appropriate in many situations, it allows the recipient to be notified both who the author was and on who’s behalf the email was sent. 

The following procedure will allow system managers to grant users the ability to send as another:

  1. Log onto the server running Exchange.
  2. Run Active Directory Users and Computers.
  3. Under the “View” menu ensure that “Advanced Features” is ticked.
  4. Find the user’s account that you want to be able to send as, and open up the account properties.
  5. Select the “Security” tab.
  6. Click [Add ...] (under “Group or user names”) and add the user (users or group) that is to be granted permission to send-as this account.
  7. For each account added, highlight the account under “Group or user names” and in the “Permissions for …” window grant the account “Send As” permission.
  8. Click [OK] to close the account properties dialog.

Note:

  • If there is an account for which a number of people need to be able to send as (such as an account used as a single point of contact for a distribution lists) then administratively it may be simpler to add a group of users who should have that permission and grant the permission to the group and not to the accounts individually.

How to force the address book to update

May 13, 2009 in Exchange Server

When a new email account is created in Exchange it will not normally appear in the address book of others until the following day. This procedure shows how to force newly created accounts to be visible in the address book:

  1. Force an address list update on the Exchange server
  2. Pull down the address list in Outlook.

Force an address list update on the Exchange server

  1. On the server running Exchange, open Exchange System Manager.
  2. Expand “Recipients”.
  3. Select “Offline Address Lists”
    In the default configuration there will only be one offline address list shown in the right hand pane – “Default Offline Address List”. If other address lists have been created then they will also be listed.
  4. Right click the address list to update (typically “Default Offline Address List”) and select “Rebuild”
    A message will be shown warning that this may take a long time depending on the number of recipients in the domain. Allow it to rebuild the offline address list.

Pull down the address list in Outlook

This needs to be done on each pc running outlook which requires the latest address book:

  1. Start up Outlook.
  2. Tools ? Send/Receive ? Download Address Book…
  3. On the “Offline Address Book” dialog click [OK]

How to configure Exchange to allow users to forward emails (by rule) to external accounts

May 13, 2009 in Exchange Server

When Exchange is installed, the default configuration is to block any user defined rules that would forward their email to an external account. (They can still forward emails manually.)

Why might someone want to define a rule to forward to an external account? One reason is that if someone is out of the office forwarding emails to another account (such as on a blackberry) may be a convenient way of keeping in touch.

Why is this blocked by default? The reason often quoted is that it makes the system vulnerable to email looping. For example, if someone defines a rule that forwards all of their email to home, and then on their home system defines a system for forwarding all their email to work, then the system will be forever forwarding emails. Consider this carefully before allowing emails to be forwarded (by rule).

To enable forwarding by rule:

  1. Log on to the server running exchange server.
  2. Run “Exchange System Manager”.
  3. Expand “Global Settings”.
  4. Click on “Internet Message Formats” to highlight it.
  5. In the right hand window pane, double click on “Default” to open its properties.
  6. On the “Advanced” tab, check “Allow automatic forward”.
  7. Click [OK] to save.
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