Exchange Server 2003 SP2 – 75GB Limit Increase – Event ID 1216, 1217, 9688, 1221, 9689, 9690

Exchange 2003 SP2 Database Improvements

I guess most people would state that the main new features of Exchange 2003 SP2 are the improvements to mobility services, although the increase in database storage size up to 75GB has certainly grabbed most people’s attention. There are many other things to know regarding the database improvements within Exchange 2003 SP2 so I decided to have a closer look.

Goodbye 16GB
As I’m sure you are all aware, prior to Exchange 2003 SP2, the maximum permitted size of a single database on the Standard Edition of Exchange was 16GB. Furthermore, I’m sure you are all aware that Exchange 2003 SP2 brings with it the ability for the Standard Edition to have databases up to 75GB. Now that’s twice I’ve written ‘up to 75GB’. Why? Well, if you apply Exchange 2003 SP2 to your Standard Edition server, the database size limit is initially increased to 18GB. Whilst you can go on to change this figure to a value up to 75GB, it’s important to note that 18GB is the default setting.

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Microsoft Word 2007, 2003, XP Application Hang Event ID: 1000, 1001 & 1002

I have recently been getting application hang in word 2007 with the below event logs:

Faulting application winword.exe, version 12.0.6211.1000, stamp 46d4a7df, faulting module unknown, version, stamp 00000000, debug? 0, fault address 0x00000000.

For more information, see Help and Support Center at

Hanging application WINWORD.EXE, version 12.0.6211.1000, hang module hungapp, version, hang address 0x00000000.

For more information, see Help and Support Center at

I was completely unable to use word at all and this problem had occurred just after installing Service Pack 1 for office 2007 enterprise edition.

I went through an office repair which did nothing for me, I re-installed the word which also did nothing, I then even went for re-installing office as whole and still got nothing and also holding shift when launching word into safe mode also did nothing for me.

So after struggling for over a week to find out why I was getting this problem I noticed when launching word I get a message in the bottom left corner flashing every 10 – 15 seconds saying:

Connecting to printer, press ESC to cancel

I have since found out that word is trying to connect to my default printer. At this point press ESC and waiting a few seconds word then just bursts into life, at this point though when trying to print anything my default printer is now missing from the drop down list.

Closing word and going to Start >> Printer and fax’s and removing my default printer and then re-adding the printer back in to printers and fax’s. Now I can open up word and everything is now working fine.

I looked on my forums while getting this problem and not one of them mention anything about this problem I have been getting, I have been getting the error under office 2007 so I am intrigued to know whether this affects any other versions of word.

Any questions about the above please email me.